At Ripple Technology Solutions, we recognise the distinctive IT needs and hurdles of charities and non-profit organisations. Committed to offering bespoke IT support services exclusively for this sector, our mission is to enable your organisation to harness the power of technology, optimise operations and amplify your social impact.
Here’s how our comprehensive IT support services can address your specific needs:
Custom Network Infrastructure: We are experts in crafting robust network infrastructures that guarantee seamless connectivity. Whether it’s establishing secure Wi-Fi networks or facilitating reliable wired connections, we ensure uninterrupted access to vital applications and communication systems.
Cloud Solutions: Our team can guide your organisation’s migration to cost-effective, productivity-boosting cloud-based solutions. From cloud storage implementation to email and collaboration platforms, we make your transition to the cloud smooth and hassle-free.
Hardware and Software Support: Our seasoned IT Engineers are adept at managing a broad array of hardware and software systems prevalent in the non-profit sector. From troubleshooting computer glitches and upgrading systems to installing industry-specific software, we offer swift and effective support to maintain operational continuity.
Proactive Remote Monitoring and Maintenance: Adopting a proactive IT support approach, we conduct continuous remote monitoring and maintenance of your systems. By identifying and rectifying potential issues in advance, we boost system performance, minimise downtime and ensure your tech infrastructure performs optimally.
Mobile Device Management: In the dynamic environment of care homes, where staff often rely on mobile devices, we offer comprehensive mobile device management services. From device provisioning and configuration to enforcing security policies and remote troubleshooting, we keep your mobile workforce secure and productive.
Backup and Disaster Recovery: To safeguard your critical data, we assist in setting up regular data backups and disaster recovery solutions. Be it hardware failures, natural calamities or cyber-attacks, we ensure swift data restoration, minimising downtime and protecting your operations.
Responsive Help Desk Support: We offer responsive help desk support to address all your IT-related concerns. Our dedicated support team assists your staff with troubleshooting, software queries, and general IT support, ensuring smooth project execution.
Get in touch with us today to discover more about our tailor-made IT support services for charities and non-profit organisations. Let’s work together to meet your unique IT needs and enhance your impact.